At
ERA Telecommunications,
we understand how telephone and data communication is the
lifeblood of our customers. Our commitment to our customers is
proven through our exceptional service and value. Our installers
and technicians are factory-trained and certified in all
equipment sold. Since 1976, courteous, knowledgeable, and most
importantly, timely service is delivered to our customers.
We
fit the right telephone system to your business, rather than
fitting your business to the system sold. We can help you
implement a world class telephone system for you home or office,
from the smallest system to the largest call center. We have a
telephone system to fit any size business. We offer new or used
equipment and will negotiate leasing programs directly with the
manufacturer on your behalf.
Our location in Manhattan, close to both Hudson River and East
River crossings, makes it possible for us to promptly service
the New York, New Jersey, and Connecticut area. Most service
calls are responded to on the same day, and emergency calls are
answered within 4 hours. We also provide 24-hour emergency
support. In fact, the ERA Telecommunications engineering
know-how is so highly regarded that the equipment manufacturers
whom we represent frequently call on us to repair equipment that
has been sold by other dealers.
At ERA Telecommunications, we enable our customers to
concentrate on the business they do best, while we concentrate
on what we do best: servicing our customers’ telephone systems
and security needs professionally and cost effectively. It what
we call “Communication Without Complication”.
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Installation
Telecommunication systems
ERA Telecommunications installs a wide range of the most
respected telephone and voice messaging systems in the
world, including:
• NEC
• Sprint
• Intel-Dialogic
• Picazo
• Trans-Tel
• Mitel
• Inter-Tel
• Macro Tel and Macro Voice
As a result of this broad selection of quality equipment,
ERA's customers are in a position to choose the system that
best fits their needs. ERA then tailors service to your
specific business needs.
Our clients are assigned a project manager who will help to
choose the right features for each individual business. ERA
then programs the system for your specific business needs.
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Security
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Advances in technology can now provide affordable and
effective monitoring systems for your organization. We
can install a variety of intelligent security solutions,
such as:
• Surveillance cameras access control
• Keyless entry
• Monitor & video recording
• Environmental control and monitoring (i.e.
temperature, humidity, water, smoke, etc.
When triggered, these security systems can call,
e-mail and fax all who need to know. Technical
support personnel can log in remotely to check
conditions and make changes. They can also monitor
and reboot computers systems and servers.
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Cabling
Moving your office? Installing a new network?
Let
ERA Telecommunications help you build your computer network. Our
skilled technicians can cable your entire office to accommodate
your computer network, faxes, security and telephone system. We
use only the highest grade cables available. We will install the
entire computer network cabling, patch panel and tests the
cables for technical clarity. We also install fiber optics and
coaxial cable networks. This proves cost effective and time
efficient for clients who will also need computer networks and
security systems.
Custom Systems
We
implement cutting-edge technology to help deliver your business
objectives. Voice over IP/IP telephony is the wave of the
future. This new technology enables our customer to speak over
the internet at no cost to them. We can connect multiple
locations to operate as one, share resources and save money on
point to point calls. This solution is used often for home
offices, telecommuters, and branch locations anywhere in the
world. ERA Telecommunications can help you to find the right
solution to network your telephone system and computer network
between multiple locations.
Maintenance
Flexible service contracts give our clients reliable response,
cost efficient protection and piece of mind. We can also
dispatch technicians on an hourly basis.
Our
customers have peace of mind knowing that ERA Telecommunications
can provide system software and equipment upgrades,
troubleshooting, and reconfiguration. All of our systems can be
moved to new office locations.
We
specialize in maintaining the following telecommunications
systems:
•
NEC
• Sprint
• Panasonic
• Lucent
• Toshiba
• Nortel
• Avaya
• Partner
• Intertel Premier, IMX
• VS2, VS1, Picazo and Dash
• Macrotel and Macrovoice
• Transtel
•
Tadiran
Have question regarding maintenance? Simply
contact us and and
experience how easy it is to work with ERA Telecommunications.
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